Sales Policy & Services
Payments
We take all major credit cards, checks, and cash.
Deliveries
We deliver plants island-wide on Kauai. Delivery fees are based on distance from our nursery, and range from $100-$400.
Inter-island Shipping
Unfortunately we are not certified to ship plants out of the State of Hawaii. For purchases to be shipped to neighbor islands in Hawaii, we require a $800.00 minimum purchase. Shipments will be made via Young Brothers, freight collect to Consignee. A $100.00 Plant Quarantine inspection fee and a $25.00 per pallet delivery fee to the Lihue dock is charged in addition to plant orders.
Plant Rental
We provide plant rental services for a maximum of 1 week. Fees vary by plant size and variety. Delivery & pick-up services for rental plants is available for an additional fee. Please contact us for more details.
Special Orders/Contract Growing
We are happy to special grow large quantities or a specific type of plant for you, pending our ability to obtain source material. A 50% prepayment is required on all propagation requests. Volume discounts can apply for large quantity contract grows, please contact us for more details.
Holds and Storage Fees
You may reserve plants over the phone to be held for 1 week once paid for. We ask you give us a pick-up date and let us know if you will not be able to pick up in the 1-week period. Plants held for more than 2 weeks are subject to a $5/week plant care fee for each plant held. However, plants held at nursery for longer than a month will be charged a $20 fee per plant per month for care and storage. Unpaid holds can be held for 1-2 days. Plants not paid for in the 2-day period will be returned to stock. A 50% prepayment will be requested for large quantity or long hold periods.
Wholesale Customers
We offer wholesale pricing and discounts on all nursery stock and products for commercial customers (landscapers, contractors, interior designers, etc.). Must have a registered business and a Hawaii State Excise Tax License to qualify for our wholesale program. Please email info@kauaiseascapesnursery.com or stop by the nursery to pick up a Wholesale Customer Application.
Additionally commercial customers may apply for a line of credit with us. Please contact the General Manager (serina@seascapesnursery.com) for more details regarding credit lines.
Non-Profit Customers
We are happy to offer all non-profit customers a 10% discount on all plants and products. Proof of non-profit status will be requested.
Returns
Nursery stock can be returned for store credit only. Plant returns must be made within 3 business days of purchase. Plants must be in original condition and healthy. Hardscaping can be returned within 7 days of purchase, with items in original condition, original packaging, and must be clean and unused. Your receipt is required, and all returns are refunded as a store credit. All returns are subject to a 10% restocking fee.
Non-Warranty
Kauai Seascapes Nursery, Inc. gives no warranty; expressed or implied, as to the productivity or performance of any nursery stock or products we sell. Once nursery stock has left nursery grounds, we make no guarantee; expressed or implied, as to its future growing performance.